We recently sat down (virtually) with Laura Forester, Director of Strategy and Engagement at Chemistry Agency in Pittsburgh, PA. Laura, has been using NetBase Quid for several years, and explains how the Social Media Listening tool assists them during a crisis.

Laura explains how a major utility client was trying to understand the voice of the consumer and after COVID-19 and a major storm. They saw a 400% increase in content publishing and were able to better understand topics around the disaster thanks to the help of NetBase Quid.

For more information about the NetBase Platform, visit https://netbasequid.com.

Request a Free Demo: https://netbasequid.com/demo.