We recently interviewed Brian Solis, 8x Best-Selling Author, Digital Futurist, and Global Innovation Evangelist at Salesforce, after his Keynote presentation at NetBase Quid LIVE 2021 in Los Angeles and New York City.

Brian explains the significance of social and media analytics can connect businesses to consumers with a human centered approach. Brian further explains how the need for these insights go beyond just marketing and can help several departments within an organization.

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