ENTERPRISE SOCIAL ANALYTICS
YOU CAN TRUST
CONSUMER GOODS TECHNOLOGY READERS’ CHOICEWe’re excited to be voted Best In Class by readers of Consumer Good Technology in the new Consumer Experience Management category for 2016. We are recognized for technology that consumer goods executives need to invest in to analyze new forms of data, in a faster, more accurate and actionable way, to keep their competitive edge in the changing consumer market.
SOCIAL LISTENING
Understand social conversations in real-time
- Know what consumers are saying about your brand
- Capture trends or zoom in on individual conversations down to the individual
- Get 27 months of data from millions of sources across the social web
DEEP CONSUMER INSIGHTS
Understand what drives consumers- Track consumer sentiment and passion for any brand, person, topic, or category, and share-of-voice over time
- Uncover consumer attitudes, purchase intent, preferences, wants, and needs
MARKETING INSIGHTS IN REAL-TIME
Track campaigns and category trends- Know what consumers are saying about your campaigns in real-time
- Identify top-performing campaigns and content
- Track category trends and how you stack up against competitors
INTUITIVE NAVIGATION
Easily get the insights you need
- Save time by entering topic terms – boolean queries are optional
- Drill down with one-click by including or excluding hashtags, domains, authors, and soundbites
- Spend more time analyzing data, instead of creating queries
FAST INSIGHTS YOU CAN TRUST
Be the first to know
- Get alerts on emerging trends with Alerts Suite
- 9x faster than other platforms
- 50-70% more accurate than other platforms
- Leverage industry’s most advanced patented language technology
- Industry’s cleanest, spam-free data. Guaranteed
DASHBOARDS BUILT FOR ACTION
Stay current and ready to act
- Visualize brand, campaign, and category performance
- Easily read charts, graphs, and heatmaps
- Customize dashboards for tailored insights
- Get reports delivered to your inbox
GLOBAL REACH
Manage your brand worldwide
- Trusted by brands for global Command Centers
- Track social activity in 99+ countries
- Comes with 42 languages out of the box, including slanguage tracker and emojis