The Best Social Media Monitoring Guide for Brands

There are endless conversations happening in your category online – right now. And your brand may or may not be mentioned in them, but that doesn’t make these conversations any less relevant. Let’s see what you can learn from them, and why they...
Has Global Luxury Fashion Hit A Bubble?

Has Global Luxury Fashion Hit A Bubble?

Whether you call it a bubble or a hiccup, luxury fashion is experiencing head on disruption. Having enjoyed a protracted, seemingly incombustible luxury brand sales surge for several years, the luxury fashion bubble is now plagued with unprecedented disruption on...

Taking Social Listening Beyond Customer Care

Taking Social Listening Beyond Customer Care

The potential of social media extends far beyond customer service and reputation monitoring. With real-time access to audience data and trends, successful brands are doing more than just listening in – they’re opening up the conversation. Here’s how: Driving...

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