Forrester 2020

NetBase Quid continues to deliver brands, agencies, and consulting firms the most advanced consumer and market intelligence insight available. As part of this effort, we have exciting news to share with those seeking data, analytics and reporting excellence!

Being counted among the select companies that Forrester invited to participate in its The Forrester Wave™: Social Listening Platforms, Q4 2020 Report is an honor in itself.

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Evaluating The 10 Most Significant Vendors

Only the ten most significant vendors are identified and invited to participate. The report utilizes a 36-criteria evaluation of social listening platforms. And it shows how each provider measures up and helps B2C marketers and business insight professionals select the right one for their needs.

We are proud to report that we’ve secured a leadership position for the third consecutive time:

three years Forrester image

In 2016, NetBase was named a leader in The Forrester Wave™: Enterprise Social Listening Platforms, Q1 2016 report, with the highest score possible in the corporate strategy and product roadmap as well as consulting, analysis and support services criteria.

And in 2018, we were once again named a leader in The Forrester Wave™: Social Listening Platforms, Q3 2018 report. NetBase received the second highest score in the Strategy category, the top score in the integration criterion and among the highest in the data quality and reporting criteria.

And yesterday, as a recognized global leader in consumer and market intelligence, NetBase Quid was named a leader in The Forrester Wave™: Social Listening Platforms, Q4 2020 report. NetBase Quid received among the highest scores in current product offering, with high scores in data sources, analytics, and reporting and top scores in innovation roadmap, execution roadmap, and performance within the strategy category.

“Being ranked consistently as a leader in Forrester’s Social Listening Platform Wave report is a testament to the dedication of the entire NetBase Quid team. The merger of NetBase, and Quid, enables us to deliver an end-to-end consumer and market intelligence platform that is faster, more accurate, and more actionable,” said Paige Leidig, Chief Marketing Officer of NetBase Quid. “It’s a tremendous honor to be recognized again by an esteemed research firm like Forrester.”

NetBase Quid Merger Creates Multitude of Options for Users

According to Forrester Research, “NetBase Quid’s platform is deep and gives users a multitude of options to slice and dice and drill down via filters like Topic Tuner to exclude spam, a library of preset themes, and folders of dashboard templates (including common topical ones like COVID-19).”

The key takeaways from the report show ingestion of social media data has become table stakes. Leading vendors are seeking enterprise-wide appeal by expanding their scope to non-social and proprietary data. Vendors that can provide advanced analytics, brand measurement in visualizations, and broad technology integrations position themselves to successfully deliver enterprise-wide consumer and social intelligence to their customers.

The report further highlights the NetBase and Quid merger in early 2020, which created a collection of new and enhanced products.

New & Enhanced NetBase Quid Products

The report mentions new and enhanced offerings, including NetBase Enterprise, NetBase Pro, NetBase News, AI Studio, Quid Pro, and Quid Social.

And then, NetBase Quid goes further with image and video analysis in the core listening platform, “social mood” to pinpoint emotions in AI Studio, and conversation cluster and theme visualization in Quid Social.

Overall, as the next generation consumer and market intelligence platform, NetBase Quid works hard to continuously improve our offerings and deliver contextual, real-time insights that:

  • Reveal business trends
  • Create authentic opportunities for brands to connect with consumers
  • And help the enterprise understand the story behind competitors and the market

Our next generation artificial intelligence processes billions of indexed resources across all forms of structured and unstructured data, empowering our brand, agency and consulting services customers to make smart, data-driven decisions accurately, quickly and efficiently. There’s a reason why NetBase Quid is a trusted partner of so many leading businesses – many reasons, actually. Reach out for a personalized demo and we’ll show you why!

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NetBase Product Line

Premier social media analytics platform

Tailored platform for growing businesses

Expand your social platform with LexisNexis news media

Power of social analytics for your entire team

Customer experience analytics platform

AI, Image Analytics, Reporting Tools, APIs & more

Product configurations to meet all needs

Quid Product Line

Media analytics and market intelligence platform

Enrich your media analytics with social data

AI algorithms, NLP, data sources, and visualization

Tailored, configurable solutions