2020 Offered Diverse New Shows That Captivated Consumer Segments
Beyond the Tiger King, which was the year’s most captivating show hands down, there have been a bunch of others that you may not heard of – and should. Relating to consumers means speaking their language and there’s a show out there for every...
Social Listening Captures Patient COVID Perspectives
Social listening shows health care providers what the larger COVID perspectives are online, but it does more than that. Data analysts can filter insight down to a granular level to capture important, key conversations and patient perspectives that impact care. We’ll...
Social Media Listening for CX Success in The DC Fandom
Brands must strive to exceed the expectations of an increasingly fickle consumer base – CX success depends on it. And this is why using social media listening to understand what experiences customers expect from your brand is crucial. The Justice League’s...
