Too Many Eggs in Your Social Listening Basket?
Understanding consumer conversation in any category is challenging. This challenge is compounded when brands need to capture insight about a specific topic that includes very general terms, as it requires analysts to sift through countless irrelevant mentions. We’ll see this dilemma in action...
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Capturing the Cultural Zeitgeist with Trend Tracking
Trend identification and tracking are fantastic ways to capture insight into audiences and the things they love. With it, companies can develop strategic plans to promote existing ideas or...
Marketers Are Saving Time with Intelligence Connector
Marketers don’t have enough time and typically rely on multiple tricks and tactics to make better use of the little time they have. However, new evidence suggests that they might not be doing...
How the CX Team at NetBase Quid® Helps Brands Hit the Ground Running
Customer support is everything, particularly when a brand needs help with the platform housing its consumer and market intelligence. A brand’s success with its business intelligence-gathering efforts depends on it! Fortunately, NetBase Quid® has a dedicated CX team that helps brands hit the...
The Embattled Southwest Airlines Still Has Superfans and You Should Too!
Will your business survive the next crisis? It’s an important question to ask given that 95% of companies expect to experience a crisis over the next two years. And it's a position that Southwest Airlines finds itself in right now! That stat is from a 2019 PwC study – before the pandemic hit...
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The 15 Best Social Media Reporting and Analytics Tools
Social media reporting and analytics are the crown jewels of social media marketing. Robust social media reporting tools are a must to reveal all—and here are 15 of the best to help you along...
10 Top Market Research Trends in 2023
What worked yesterday in your market research strategy won’t work today. The world is evolving and speeding ahead at a frightening pace—and brands that don’t adapt fast enough could experience a...
CES Innovations Showcase Consumer Insight for Brands
The Consumer Electronics Show (CES) has dazzled tech fans since June of 1967. Over the years, it has offered a platform for next-level innovation. And this year was no different. Tech brands...
Social Listening: What, Why & How
What is social listening exactly, and what can you do with it to capture your brand’s piece of the global marketplace? If your brand is ready to capture social insight to inform strategic...
Consumer and Market Research Predictions for 2023
The fireworks’ smoke has cleared, and it’s time to usher in a new year. For many brands, it’s a chance to do things bigger and better. For some, it’s time to review lessons learned from mistakes,...
Entertainment Industry Primer: How Creatives Should Use Consumer Research to Validate Ideas
Creatives and entertainment industry experts are torn about the inevitable adoption of advanced AI and data analysis capabilities. Can these smart technologies really pinpoint opportunities, and...